Online Billing
BillTrust FAQ
How Does It Work?Online Billing provides you with a number of convenient capabilities...
Will my paper bills still be mailed to me?By default your paper bills will not be delivered via the mail...
How much does it cost?This service is provided as a convenience to our customers at no additional charge...
Is my payment information safe?We protect your information with the highest level of encryption available...
Can I easily print and save my bills?We use the industry standard PDF format for storing and displaying billing documents...
Can I download my bills into my accounting software?Yes. If your accounting software is compatible with one of our available formats...
What are the new billing changes for Pace Supply customers?
What is standard autopay?Convenient option that allows you to automate payments by dollar amount...
How will I know when my bill is available?You will receive an email notification that your invoices are available...
Will I be trained on how to use the portal? When?No, there will be no formal training...
Can we pay online?Yes. You will be able to pay online via credit card and ACH...
Do we have to pay online?At this time, online payment is not mandatory...
What method of payment can we use on the portal?You will be able to pay via Visa, Mastercard, Discover, American Express, and ACH...
Will the invoice be attached to the email notification?Yes. You will get your invoice attached to the email notification...
If I choose to continue to receive paper bills, will I still be able to view the bills on the portal?Yes. You will be able to log into the portal, view, download, and pay your invoices...
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